How It Works

Four steps from request to delivered — with the price shown before you confirm and proof of delivery on every job.

From request to delivered

Four steps. No account gymnastics, no mystery pricing, no chasing drivers on the phone.

  1. Request

    Tell us what needs to move, where it is collected from and where it is going, and when it needs to arrive. You see the price before you confirm — no surprises later.

  2. Match

    A nearby independent delivery partner accepts the job. You are told who is collecting and when they are expected at the pickup.

  3. Track

    Follow the delivery in real time from pickup to dropoff, so you can answer your own customer without chasing anyone.

  4. Delivered

    Proof of delivery — including photo and timestamp where the job calls for it — is captured and shared so both sides have a record of what happened.

A closer look

1 · Request

Give us the pickup, the dropoff, the timing and any handling notes. The quote is calculated and shown before you commit — you decide with the price in front of you.

2 · Match

A nearby independent delivery partner accepts the job. Standard and Express are matched the same way; Express is prioritised. You are told who is coming and when to expect them.

3 · Track

Once collected, the delivery can be followed in real time. If your own customer asks where their order is, you already have the answer.

4 · Delivered

On completion, proof of delivery is captured and attached to the job — photo and timestamp where the job requires it. The delivery is then reconciled for payout.

What if something goes wrong?

No partner available yet

If a job is not yet matched, it stays open for matching rather than being silently dropped. We would rather tell you a job is unmatched than pretend it is moving.

A delivery is delayed

Tracking reflects the actual state of the delivery. Support can be reached through support@cariverr.com for delivery-partner side issues and contact@cariverr.com for customer and business enquiries.

A problem with the goods

Handling, packaging and contents are agreed at the point of request. Where a job needs special handling, say so up front and it is recorded on the job.

See the FAQ for more, or read Trust & Security.

Ready to move something?

Request a quote for a same-day or scheduled delivery, drive with Cariverr, or talk to us about a partnership.